Why Pajouh Automotive Center?

At Pajouh Automotive, we don’t just fix cars—we take care of the people who drive them. We’ve built our reputation on trust, exceptional service, and a culture that treats both our guests and our team members like family.

We aren’t looking for a typical order-taker. We are searching for a charismatic communicator, a proactive problem-solver, and a true professional who wants to build a long-term, high-earning career in a supportive environment. If you love people, thrive in a fast-paced environment, and want to be proud of where you work, you belong here.

The Role: What You'll Do

As a Service Advisor, you are the face of our business and the quarterback of our service pipeline. You bridge the gap between our clients and our master technicians, turning a stressful day (a broken car) into a world-class hospitality experience.

• Be the Hero of the Drive: Greet guests warmly, listen intently to their concerns, and set the stage for an effortless service visit.
• Translate & Document: Accurately capture vehicle symptoms on repair orders, occasionally hitting the road for a quick test drive with a client to experience the issue firsthand.
• Advise, Don't Sell: Use your expertise and vehicle histories to educate clients on manufacturer-recommended maintenance, helping them protect their investment long-term.
• Own the Communication: Provide transparent, accurate estimates for parts and labor. No surprises—you’ll keep clients fully informed with daily status updates and secure proper approvals before a single wrench turns.
• Drive Efficiency: Manage the lifecycle of the repair order from the first handshake to the final invoice, collaborating closely with technicians to hit your "promised times."

Who You Are

• A Master Communicator: You can explain complex mechanical concepts in plain, friendly English, and you know how to make people feel heard.
• Detail-Oriented & Organized: You thrive when multitasking, keeping repair orders, parts pricing, and service menus accurate and organized.
• Team-First Mindset: You enjoy collaborating with a tight-knit crew of technicians and advisors to get the job done right the first time.
• Car-Savvy (A Plus, Not a Must): A background or baseline knowledge in automotive repair is highly valued, but a stellar attitude and a willingness to learn matter most.

What's In It For You?

• Top-Tier Compensation: A competitive salary paired with performance incentives that reward your dedication and hard work.
• A Real Career Path: We don't believe in dead-end jobs. We invest in your future with ongoing professional training and clear paths for advancement.
• Great Benefits: A comprehensive benefits package to take care of you and your family.
• An Elite Culture: Work in a high-energy, collaborative, and respectful shop where your voice is heard and your efforts are celebrated.

Ready to Accelerate Your Career?

If you are ready to move past the ordinary and build a career you love, we want to hear from you. Apply today by submitting your resume and a brief intro about why you’re the perfect fit for the Pajouh team.